Built to Sell

Ten Unusual Habits of Experts Who Sell Courses

Mike Gonzalez

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5 min read

Most experts try to find a course idea by sitting down and thinking of one. That almost never works. The ideas that sell are already sitting in your client calls, your inbox, and your old posts. You just are not looking there.

I have built close to 200 courses. The experts who sell well tend to share a handful of habits that look a little strange from the outside. None of them take much time. All of them put you closer to what your buyers will actually pay for.

Here are ten. The first two alone will give you most of an outline, and if you want to go straight to building one, Pull Your Course Outline Out of Your Last Five Clients walks through it step by step.

Listen before you build

1. Write down every client question for a month

Every single one. On calls, in DMs, in email, in the comments. Do not answer them in your head first. Just write them down.

After a month, the list sorts itself. The same five or six questions show up again and again. That is your curriculum, in your buyers' own words.

2. Record a client call

Ask permission, hit record, and listen back a week later. You will hear yourself explain things in a way you never would when you sit down to "write a course." You will hear the moment the client gets it. That moment is worth more than any outline template.

3. Read your DMs from six months ago

Old DMs show you what people wanted before you started guessing. They also show you what you have been answering for free over and over. The thing you keep explaining is the thing people would pay you to package.

Look at it from the buyer's side

4. Buy a course in your niche

Pay for one. Go through the checkout, the welcome email, the first lesson. Notice what you were promised and what you actually got.

You will learn more about your market in one purchase than in a week of research. And the gap between what they promised and what they delivered is often the best reason someone will choose you.

5. Try to buy your own thing

Pretend you are a stranger. Find your website. Try to give yourself money.

Most experts cannot do it. There is no product, no price, no link, or the only way in is a call. If you cannot buy from yourself in under two minutes, neither can anyone else.

If you want a head start on what that thing could look like, the Course Outline Builder asks three questions about what you teach and gives you a structured outline built from your own expertise.

6. Explain it to a twelve year old

If a twelve year old cannot follow your method, a buyer scrolling on their phone will not either. Say it out loud in plain words. Wherever you reach for jargon, that is where your offer is unclear.

This is also how you get your one sentence. Not "I'm a coach who helps with mindset and kind of your whole life." Something closer to "I help women in their 40s get their energy back in 90 days." If you still describe yourself as a coach, read Delete the Word Coach From Your Bio.

Borrow from people who already sell well

7. Watch a good waiter upsell

Pay attention next time you eat somewhere good. A great waiter does not push. They suggest the next thing at the right moment, in a way that makes the meal better.

That is exactly how a good offer ladder works. The small thing first, then the next step, offered when the buyer is ready. No pressure. Just good timing.

8. Sit in on a sales call in another industry

Ask a friend who sells something unrelated if you can listen in. You will hear objections handled in ways nobody in your niche uses. You will also notice how much of selling is just asking good questions and being quiet.

Test it small and let the data talk

9. Sort your posts by saves

Not likes. Saves. A like is a nod. A save means "I want to come back to this."

Open your analytics, sort by saves, and look at the top five posts. That is your outline. People already told you what they want to keep.

10. Teach it live, free, to five people

Before you record anything, teach the method live to five people for free. Watch where they get stuck. Watch where they light up. Ask what they are still stuck on at the end.

Then charge the next group. If ten people will not pay, two hundred lessons will not fix that.

A composite of what these habits turn up

Composite example, illustrative only: a fitness professional logs every client question for a month and ends up with around 60 entries. When she sorts them, about half are some version of the same problem: energy crashing in the afternoon. Her top saved post is about the same thing. Her old DMs are full of it too.

She had been planning a broad course on everything she knows about nutrition. Instead she teaches a live, free version of her afternoon energy fix to five people, then sells a paid version to a small group. The course that eventually gets built is a fraction of the size she planned, with a clear finish line her buyers already asked for.

No brainstorming. Just listening in three places.

What to do next

  1. Start a single note on your phone today called "Client questions." Add every question you hear for 30 days.

  2. This week, sort your posts by saves and try to buy your own thing from a stranger's point of view. Write down what you find.

  3. Pick five people who trust you and invite them to a free live session on the one question that shows up most. Ask them at the end what they are still stuck on.

Two doors from here

If you already have clients paying you and a method that works, book your build call and we will build it with you.

If you are still finding your method, start with the Expert Freedom Playbook for $17. It shows you where your business stands and what to build first.

Frequently asked questions

How do I come up with online course ideas?

Stop brainstorming and start listening. Write down every question clients ask you for a month, read your old DMs, and sort your posts by saves. The ideas that sell are the ones people already keep asking you about. You are looking for repetition, not inspiration.

How do I know if my course idea will sell?

Sell it before you build it. Teach it live for free to five people, then offer a paid version to ten more. If ten people will not pay for it, two hundred lessons will not fix that. Real money from real people is the only validation that counts.

What online course topics sell best?

Topics with a clear finish line sell better than broad subjects. Everything I know about nutrition is an encyclopedia. Get off the 3pm crash in 30 days is a course. The topic matters less than whether a buyer can see exactly where they will end up.

Should I buy other courses in my niche before creating mine?

Yes, at least one. You will see what buyers in your space are being promised, what the experience feels like after checkout, and where it falls short. That gap is often the best reason for someone to choose yours.

Questions

Common questions

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